Privacy Policy

Who we are

Only Footprints Norway is a registered Norwegian business (org.nr. 937 724 098) operated by James Cooper, based in Stavanger, Rogaland. We provide guided tours, shore excursions and digital maps across Stavanger and the surrounding region.

For any privacy-related questions, contact us directly: james@onlyfootprintsnorway.no

What data we collect

We only collect data that is necessary to respond to your enquiry or improve the website. This includes:

• Contact form submissions — name, email address, phone number, travel date and message. Submitted via Formspree and forwarded to our email inbox.
• Calendly bookings — name, email address and any information you provide when booking a call. Managed by Calendly (calendly.com).
• Cal.com bookings — name, email address and any information you provide when booking one of the free call slots on /tt. Managed by Cal.com (cal.com).
• Email sign-ups — email address submitted when you request the Stavanger Cruise Day cheat sheet on /tt, or when you tick the marketing box on the merch wishlist form.
• Merch wishlist submissions — the free-text ideas and suggestions you send us about products you would like, plus your email address if you chose to give one.
• Payments — name, email address and payment details handled by Stripe when you buy a map, audio tour or merch item, or when you pay a deposit to confirm a tour.
• Website analytics — anonymous data about how visitors use the site (pages visited, time on site, country of origin). Collected via Google Analytics 4 only if you accept cookies.

Why we collect it

• To respond to booking and tour enquiries
• To arrange and confirm calls via Calendly and Cal.com
• To understand how visitors find and use the website, so we can improve it

We do not use your data for automated decision-making, profiling, or marketing without your explicit consent.

Who we share it with

We do not sell or share your personal data with third parties for commercial purposes. Data passes through the following services solely to operate the website:

• Formspree (formspree.io) — processes contact form submissions
• Calendly (calendly.com) — manages booking calls
• Cal.com (cal.com) — manages the free call bookings made from /tt
• Google Analytics (analytics.google.com) — website analytics, only active with your consent
• Kit (kit.com) — receives email addresses submitted through the /tt cheat-sheet download and the merch wishlist form, so we can send the guide and keep you posted
• Stripe (stripe.com) — processes tour booking payments and deposits, and payment for maps, audio tours and merch
• Supabase (via Lovable Cloud) — our database host; stores merch wishlist emails, the free-text ideas and suggestions submitted on /tt, and the marketing-consent tick recorded with each submission

Each of these services has its own privacy policy and operates under GDPR-compliant data processing agreements.

International data transfers

Kit, Calendly, Cal.com, Formspree and Stripe are US-based companies. This means personal data you give us may be transferred to, and processed in, the United States or other countries outside the European Economic Area, where data protection laws differ from those in the EEA.

Where a transfer outside the EEA takes place, we rely on each provider's standard contractual clauses and their other GDPR-compliant safeguards — data processing agreements, EU/UK addenda, and their technical and organisational security measures — so that your data receives a similar level of protection.

You can ask us for more information about how transfers are safeguarded by emailing james@onlyfootprintsnorway.no.

How long we keep it

• Contact form enquiries are kept in our email inbox for up to 2 years, then deleted
• Calendly booking records are retained as per Calendly's data retention policy
• Google Analytics data is retained for 14 months (Google's default)

Cookies

This site uses cookies only for Google Analytics, and only if you give consent via the cookie banner. If you decline, no tracking cookies are set. Your choice is saved in your own browser. You can change it at any time using the Cookie Settings button in the footer of every page — it clears your saved choice and re-opens the consent card so you can accept or decline again.

Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Lodge a complaint with Datatilsynet (the Norwegian Data Protection Authority) at datatilsynet.no

To exercise any of these rights, email james@onlyfootprintsnorway.no and we will respond within 30 days.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.